At Rudrakshology, our customers are at the heart of everything we do. We're committed to providing authentic, high-quality Rudraksha beads, meticulously ensuring every detail meets your expectations. Your satisfaction with our products is our ultimate goal.

Damaged Products & Returns

If your product arrives damaged or broken, please report it to us within 72 hours of receipt. We'll gladly replace it at no extra cost. Simply send a picture of the damaged item to our WhatsApp support number, which you can find on our website.

Alternatively, you can initiate a return by emailing us at rudrakshology@gmail.com.

Please note: We generally don't accept exchanges or returns for products listed on our website, unless the item arrives damaged or broken due to the courier. We do not entertain returns for any other reason.

Refunds

For eligible returns or order cancellations, we process refunds immediately upon receiving the product or confirming the cancellation. Refunds typically appear in your bank account within 5-7 business days for domestic orders and 10-12 business days for international orders.